Contact Us / Frequently Asked Questions


    Why did my packages arrive separately?

    If you order multiple different products (ex.: hat + jacket) you might receive both items separately. why? because all orders are placed and shipped directly from the individual manufacturers that create the product. this way, we can lower on shipping costs and offer you free postage while lowering the overall product price by skipping the middle-man. your orders will be placed, processed and shipped at the same time and should arrive in close proximity to each other

    Which destinations you ship to?

    We are providing worldwide shipping to most places in the world. however, due to the security reasons, we can’t deliver a shipment to the military area. neither do we ship to south africa and some countries in latin america, as the local carriers have been proven to be unreliable and cause failed deliveries or the shipping time takes way too long.

    How long will my order take to be delivered

    refer /shipping-delivery/

    How can I track my order?

    refer /shipping-delivery/

    Where do you ship from?

    We have warehouses located in usa/china/australia/russia, order get processed based on the inventory to the close-by warehouse of the shipping address.

    that means that your order is coming from overseas and it will demand a longer delivery than a domestic delivery. delivery times within asia or locations nearby demand shorter delivery times – whereas – locations like canada and south america demand the longest delivery times.

    How to place an order?

    choose your desired products. add them to cart and once you have them all together, click on “checkout” , fill in your contact and shipping information, proceed to the payment and either pay with creditcard or with paypal.

    you will receive a confirmation e-mail right after, that your order has been placed.

    in case you should encounter some technical issues, we are always happy to help. just reach out via e-mail to: order@sabasticglobal.com

    How can I modify my order?

    In case you’ve chosen the wrong model or variant or a product accidentally got into your cart and you didn’t recognize it but you’d followed through with the payment.

    please reach-out to us via contact-us form and we will make your corrections (provided you product is not shipped from the warehouse)